FAQ
Welcome to Careful Home Supply! You will find answers to some of the most commonly asked questions about our products, services, and policies here. If you don't find the information you're looking for, please don't hesitate to contact our customer service team for further assistance. We are dedicated to providing our customers with the best possible experience and are always here to help.
Q: What are your business hours?
A: We are open Monday through Friday from 9am to 5pm and on Saturdays from 10am to 2pm.
Q: Do you offer free shipping?
A: Yes, we offer free shipping on orders over $50.
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, and PayPal.
Q: How long does shipping take?
A: Shipping times vary depending on your location, but most orders are delivered within 3-5 business days.
Q: Do you offer refunds or exchanges?
A: Yes, we offer refunds and exchanges within 30 days of purchase. Please contact our customer service team for more information.
Q: Can I cancel my order?
A: Yes, you can cancel your order as long as it has not yet been shipped. Please contact our customer service team as soon as possible to cancel your order.
Q: Do you have a physical store location?
A: Yes, we have a physical store located at 8211 Ronda Dr, Apt 1, Canton, MI, 48187, United States. Please come by and say hello!